after the displeasure of having to go in.to the shop .. groan.

thoughtings for today :

there’s a distinct lack of empathy or willingness to see things from another’s perspective or position. now I dunno if this is a worldwide phenomenon, but I’d hazard a guess at it being so.

so I’ve had ptsd longer than I’d care to mention. during the emerging of said disorder / illness, whatever the fuck yah wanna call it, I’ve learned how to manage it. Well, me, with it. now that hasn’t been a pretty picture.at.all. but I’ve done / am doing it anyway.

what I’ve noticed over the years is the aforementioned lack of empathy, but that aside, I’d come to believe that I don’t owe an explanation of what or who I am, & that to be misunderstood, goes with the package.

you see, I don’t need to be understood entirely, to be treated as a human being that deserves basic decency.

by decency, I mean fairness.

diversity & inclusion have made their way onto the tongues of many this year. & With good reason.

however .. isn’t it really a crock of shit?

inclusion of all would mean that we allow for all, not just the majority.

and this time I’m referring to those with disabilities. all disabilities.

when you go into any shop, is it immediately apparent that it supports the wellness of all it’s customers? ie : are all isles wide enough for wheelchair access? are lights able to be dimmed for those with visual impairments? is shelving arranged for easy access for all range of heights? are thier spaces calm enough for the anxiety ridden to gather their thoughts?

or is everything & everyone so rushed and hell bent on making a dollar that to be disabled is to be a customer service ‘issue’? 

quite literally, that isn’t inclusion.

getting a customer to wait while you check if someone can assist them, or telling them to come back when it’s not so crowded, or asking that they explain more than twice what it is they mean .. isn’t inclusion .

I get clarification .. but to be willfully ignorant after a disabled person has explained they are disabled and need assistance in a certain area or instance , is cruel.

It’s also stupid.

cos 9/10, they won’t be coming back to your service centre, shop, or whatever.


kpm©


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